SHIPPING
DOMESTIC SHIPPING - UK
Please allow between 1-3 business days for order processing (72h), this is because we are a small business so during busy periods we may take a little longer than a day to ship out your order.
Orders are not shipped on weekends or local public holidays, this includes bank holidays in December, therefore please allow extra time for these timeframes.
INTERNATIONAL SHIPPING
Please allow between 1-3 business days for order processing. Once your order has been processed it will be shipped within 48 hours. Orders are not shipped on weekends or local public holidays. We offer global shipping to all destinations.
All international orders are shipped via International Economy Service, unless a Tracked Service or Express Shipping is selected. For your own peace of mind and faster receipt, we would advise selecting the tracked or express shipping option.
DELAYS
We endeavour to deliver orders within stated timeframes, however, occasionally there may be unexpected delays during transit with the carriers and your local customs authority that are beyond our control, but we will always try to resolve for you.
Please be advised that during bank holidays, especially during the holiday season (November-January) domestic and international carriers are processing a high volume of orders, therefore delays are normal and expected, so allow more time for your parcels to arrive during this time. Shipping charges in these situations will not be refunded due delays being common during the holiday season.
SHIPPING SERVICES SUMMARY
United Kingdom (Domestic)
| Standard UK Tracked Shipping | 1-2 working days | £3.50 |
Europe
| International Economy | 5-12 working days | £4.99 |
| International Tracked | 5-10 working days | £11.50 |
| International Express | 3-7 working days | £14.99 |
North America
| International Economy | 7-14 working days | £4.99 |
| International Tracked | 5-10 working days | £11.50 |
| International Express | 5-7 working days | £14.99 |
Asia
| International Economy | 10-20 working days | £4.99 |
| International Tracked | 7-15 working days |
£11.50 |
| International Express | 5-12 working days | £14.99 |
Rest of World
| International Economy | 10-20 working days | £4.99 |
| International Tracked | 7-15 working days | £11.50 |
| International Express | 5-12 working days | £14.99 |
About Us
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Location
Founded by a fashion business management student during her final year of university, during the 2020 pandemic in her home in Manchester, UK - This is where the brand was established & where we still process and ship all orders worldwide.
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Trustful Brand
Everything you see on the website & our social media is shot of the real products, from what we have in inventory that gets shipped to the customer, without photoshop or harsh studio lighting, we have also started adding as many videos of the products as possible to give you a better idea of the look & feel of the products - please make sure to watch the videos usually after the last images on the product page, more videos can also be found on our social media such as TikTok & Instagram.
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Customer Service
We're a small brand & every customer is highly valued to us, if you have any questions about our products or order, please reach out to us via our contact page - We always try our best to get back to you within 48h hours!
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Uniqueness for All
Accessorising is the most underrated art in fashion.
Ynez Project was born to elevate looks & to make a statement, whatever your taste and aesthetic. We believe that you don't have to stick to only one style & can play around with different aesthetics. -
Passion
We're been into unique & beautiful visuals that we first discovered on Tumblr back in the day & have carried on sharing this passion on our Instagram by mixing up our Ynez Project content with Tumblr content, you should take a look and follow us for some daily inspirations.