INFO

PAYMENTS
Payments for products purchased on ynezproject.com are accepted through all payment methods displayed at the checkout.
Please note the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

PRE-ORDERS
Please note that in-stock items ordered with pre-order items are subject to stock availability and will ship when the pre-order item is available, meaning your stocked items will not be shipped until the pre-ordered items become available as it will be shipped all together in one.
Pre-order shipping dates may vary subject to delays.

CUSTOMS FEES / LOCAL TAXES
Please note that local charges (sales tax, customs duty) may occur for orders outside of the UK, depending on your region and local customs duties. These charges are at the customers own expense & the customer is responsible to research their local customs fees and threshold, as we do not cover those charges.

SERVICE DELAYS
Ynez Project is not responsible for unexpected shipping delays caused by external circumstances which may delay the delivery of your order (clearance delays, customs and tax are unfortunately out of our control).
Ynez Project is not responsible for lost, stolen or missing packages - please contact the courier company with your tracking/waybill number for these enquiries.

ORDER CANCELLATIONS
Please note that orders can only be cancelled within a short timeframe, to cancel please e-mail contact@ynezproject.com.
If your order has been processed and shipped out, your order can no longer be cancelled.

  

About Us

  • Location

    Founded by a fashion business management student during her final year of university, during the 2020 pandemic in her home in Manchester, UK - This is where the brand was established & where we still process and ship all orders worldwide.

  • Trustful Brand

    Everything you see on the website & our social media is shot of the real products, from what we have in inventory that gets shipped to the customer, without photoshop or harsh studio lighting, we have also started adding as many videos of the products as possible to give you a better idea of the look & feel of the products - please make sure to watch the videos usually after the last images on the product page, more videos can also be found on our social media such as TikTok & Instagram.

  • Customer Service

    We're a small brand & every customer is highly valued to us, if you have any questions about our products or order, please reach out to us via our contact page - We always try our best to get back to you within 48h hours!

  • Uniqueness for All

    Accessorising is the most underrated art in fashion.
    Ynez Project was born to elevate looks & to make a statement, whatever your taste and aesthetic. We believe that you don't have to stick to only one style & can play around with different aesthetics.

  • Passion

    We're been into unique & beautiful visuals that we first discovered on Tumblr back in the day & have carried on sharing this passion on our Instagram by mixing up our Ynez Project content with Tumblr content, you should take a look and follow us for some daily inspirations.